Frequently Asked Questions

GeoMaster is a cloud-native geosteering platform that enables drilling teams to visualise and steer wells in real time using WITSML data, geological models, and AI-powered decision support. It runs in any modern web browser — no installation required.

No. GeoMaster is entirely web-based. All you need is a modern browser (Chrome, Firefox, Edge, or Safari) and an internet connection. There is no desktop client, no plugin, and no rig-site hardware required.

GeoMaster connects to WITSML 1.3 or 2.0 servers. Your mud logging or LWD provider will typically supply WITSML server credentials. If you have a WITSML server address, username, and password, you can connect in minutes. We also support LAS file import for offline analysis.

Yes. You can sign up for a free trial and explore GeoMaster using one of our sample well datasets. No WITSML server required to get started.

GeoEngine is GeoMaster's proprietary AI layer. It analyses real-time well data, predicts formation boundaries ahead of the bit, detects anomalies, and generates plain-language suggestions for trajectory adjustments. Every GeoEngine suggestion includes an explanation of the reasoning behind it.

GeoMaster supports three core geosteering techniques: (1) Model-based geosteering — steering to a structural or petrophysical model; (2) Strat-based geosteering — correlating LWD responses to stratigraphic markers; and (3) AI-assisted geosteering via GeoEngine, which can work alongside either technique.

GeoMaster supports both WITSML 1.3 and WITSML 2.0, including both the store (push) and query (pull) architectures. It is compatible with WITSML implementations from Halliburton, Schlumberger, Baker Hughes, Weatherford, and other major service companies.

Yes. GeoMaster's multi-user workspace allows geoscientists, directional drillers, mud loggers, and client representatives to work simultaneously in the same live session. Each user has presence indicators, and all changes are synchronised in real time.

GeoMaster starts free with the Starter plan (1 active well, no credit card required). Paid plans start at £299/month for Professional (5 wells) and £799/month for Pro (20 wells). Enterprise pricing is available on request. Annual billing saves 20%.

Yes. You can upgrade instantly from your account settings. Downgrades take effect at the end of your current billing period. There are no cancellation fees.

Yes. Contact us at hello@geomaster.uk for information on special pricing for SME operators, independent consultants, and academic institutions.

GeoMaster stores all data in UK-based data centres. Data is encrypted at rest using AES-256 and in transit using TLS 1.3. We are fully GDPR compliant and do not share your data with any third parties.

You do. GeoMaster does not claim any ownership or rights over well data you upload or stream into the platform. You can export or delete your data at any time.

Your data remains accessible for 30 days after cancellation, during which you can export it in standard formats (LAS, CSV). After 30 days, it is permanently deleted from our systems.